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The Lifecycle
04

Operations & Asset Management

The longest stage, and the one nobody planned for.

Projects Advisors. Reuse: https://projects-advisors.com/licenceWhat rests on the asset registerMaintenance planning, compliance reporting and capital allocation all rest on the asset register. Each is only as sound as the register beneath it.Capital allocationCompliance & reportingMaintenance planningThe asset registerNothing above stands without it
Every downstream decision resolves back to one question: what do we own?

ISO 55000 defines asset management as the coordinated activity of an organisation to realise value from assets, across the whole life from planning through to disposal. The 2024 revision extends this into digitalisation and data-driven decision-making. Realising value from an asset requires, at minimum, knowing that the asset exists, where it is, what condition it is in and what it costs to keep.

Most organisations emerging from a major delivery programme cannot answer those four questions. They own a great deal and can describe very little of it. This is not incompetence. It is the predictable consequence of an organisation optimised for delivery inheriting an obligation that requires a different discipline entirely.

Everything downstream depends on the asset register, which is why it is the first thing to build and the thing most consistently deferred. Maintenance planning, capital budgeting, financial reporting, compliance and failure analysis all resolve back to the same question: what do we own?

There is usually more than one answer to that question inside the same organisation. Finance keeps a fixed asset register, built for depreciation, valuation and the balance sheet. Operations keeps a technical asset register, built for maintenance, condition and criticality. The two are rarely reconciled, describe the same physical objects at different levels of granularity, and disagree about how many of them exist. Neither is wrong for its own purpose; the organisation simply cannot state a single position on what it owns.

In the public sector this stops being an internal inconvenience and becomes a reporting obligation. The move from cash to accrual accounting under IPSAS requires entities to recognise and measure their assets, which in practice means physically finding infrastructure that may never have been recorded, giving it an identity, and putting a number against it. In Saudi Arabia that transition was mandated for government institutions by Royal Decree in December 2016. The accounting question and the engineering question turn out to be the same question, arriving from different directions.

What typically goes wrong

  1. 01

    The asset register is a spreadsheet that one person maintains and nobody audits.

  2. 02

    The fixed asset register and the technical asset register describe the same assets differently, and nobody owns the reconciliation.

  3. 03

    Assets are valued for the balance sheet without ever being physically located, tagged or condition-assessed.

  4. 04

    Condition is assessed once at handover and never again.

  5. 05

    Spatial information is treated as a mapping exercise rather than as the backbone of the register.

  6. 06

    Capital is allocated by advocacy rather than by evidence, because the evidence does not exist.

Questions worth asking

  • ?

    Can we produce a list of what we own that finance and operations both accept?

  • ?

    If we had to tag and value every asset for an accrual opening balance, where would we start, and what would we not find?

  • ?

    What proportion of our assets have a location, a condition and a criticality?

  • ?

    Which decisions are we currently making without asset information, and what would change if we had it?

  • ?

    What is the cost of the information we are missing, expressed as risk rather than as a data project?

Writing on operations

What capital figures record, and what they leave elsewhere

Gross fixed capital formation records the fixed assets acquired in a year, less disposals; in plain terms, investment spending. It does not measure what an asset is worth, what has been completed or what has entered service. Across the asset's lifecycle, its operation, maintenance, information, replacement and eventual disposal are governed and recorded under different rules, in budgets, registers, contracts and accounting records. What the figures show, what they cannot show, and where to look for the rest.

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Conformance is not maturity, and the body that says so is selling nothing

Twelve national asset management societies agreed a position statement that says conformance to ISO 55001 may not deliver the value stakeholders want. It names four levels and publishes the characteristics of a mature organisation. It says it is not itself an assessment tool, points to companion guidelines for assessing maturity, and expects each member society to write its own detailed guidance. An owner is better off knowing whose scale produced a maturity score than buying the first ladder they are offered.

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Nobody will give you a deterioration curve

Three global bodies govern how infrastructure is meant to be maintained, and each publishes the shape of the calculation without the numbers that make it run. ISO gives a seven-factor equation and says it will not tell you the factors. The World Road Association's free manual on deterioration models is two paragraphs long and points you at your own records. The owner is told the curve decides when to intervene, and is handed no curve. The organisation that solved this owns 165,000 buildings, and it did not find a curve. It built something that generates one.

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Every stage, in one index

What to examine at operations

6 domains from the assurance framework belong to this stage. Each names a question with a checkable answer and the published clause that requires it.

The 6 domains in full, with sources

This stage in the method

Asset lifecycle method

Tools for operations

Each runs in your browser, computes from published rules, and prints a sheet that says which. Nothing you enter leaves the page.

Every tool, by stage

Terms this stage relies on

Every definition, in one index